Customer Testimonials

Leave us a review

What our customers are saying …

DealerRater logo
DealerRater May 11, 2021

Getting too expensive!! Friendly and courteous service department but costly to get work done here. I have been going here ever since I bought my PORSCHE but the costs are going up too much.

Read at DealerRater

DealerRater logo
DealerRater May 11, 2021

The service was awesome.. but the car wash could have been better! Thanks again for getting us in and out ... take your time next time .. thank u !

Read at DealerRater

DealerRater logo
DealerRater May 11, 2021

John and Chris were exceptional!! They were persistent in working through a warranty issue and denial and ultimately getting the repairs approved under warranty. They were helpful and informative through the entire process.

Read at DealerRater

DealerRater logo
DealerRater May 10, 2021

Brett and Mohamed were great to work with! Brett picked us up at the airport; we completed the paperwork, and drove home!! Very smooth transaction!

Read at DealerRater

DealerRater logo
DealerRater May 5, 2021

Very courteous and friendly. Could pay more attention to the details (such as cleaning the wheels before they go into storage as they committed to do).

Read at DealerRater

DealerRater logo
DealerRater May 4, 2021

Awesome service!! Very attentive and always willing to go above and beyond. They have always made me feel valued and have always been very timely with responses.

Read at DealerRater

DealerRater logo
DealerRater May 3, 2021

Chris is very good, need more service advicers like him, usually go motor works of Barrington , since I had such a great experience with Chris, I will be back.

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2021

Brett Domark was not only very courteous but over the top professional and very easy to deal with! If there's one word to sum up my experience here it would be inviting! Never have I been to a dealership where I felt like everyone was pushy and sometimes just plain ruid!

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2021

Very customer friendly service. Efficient and point of fact service. 👌the service manager explained what was to be done. Also scaned the car for future service.

Read at DealerRater

DealerRater logo
DealerRater Apr 29, 2021

The service department kept us well informed on all aspects of our service before taking the initiative to start our vehicle service. They were very detailed in their correspondence

Read at DealerRater

DealerRater logo
DealerRater Apr 27, 2021

Honest , reliable , flexible, trustworthy, dependable... They listen to and understand your concerns, wishes , and questions . Their answers are precise, complete, and a solution to the problem or issue being discussed.

Read at DealerRater

Google logo
Google Apr 27, 2021

DealerRater logo
DealerRater Apr 24, 2021

I had a service on my RS 60 spyder very pleased with the quality of the work. I am very pleased with their attention to detale!

Read at DealerRater

Google logo
Google Apr 23, 2021

I have been purchasing vehicles for 20+ years and Joe Rizza Porsche of Orland Park was the best car buying experience I’ve ever had. Brittany(Internet Sales) and Bob(Sales) were awesome to work with and very helpful. I would highly recommend anyone looking for a new or used vehicle to check them out.

DealerRater logo
DealerRater Apr 22, 2021

Clean and efficient. The people there were extremely courteous. A very relaxed environment. The cars were all beautiful and expensive. My goal is to purchase a Cayenne S one day.

Read at DealerRater

DealerRater logo
DealerRater Apr 22, 2021

Frank went above and beyond to make sure I was taken care of. He made sure I was comfortable with operation of technology of the macan before leaving the dealership. It was a pleasure having Frank as my salesperson. He is by far the best salesperson I have ever worked with in my entire life.

Read at DealerRater

Google logo
Google Apr 21, 2021

My Overall experience was at the top of the line. The first time I reached out and I talked to Brittany from Internet sales to the salesperson Mr. Frank Caruso, and I can’t leave out the finance manager. Everyone was instrumental in making my experience smooth and stress free. Amazing team!!!!

DealerRater logo
DealerRater Apr 19, 2021

Wonderful service thank you very much.oil change was fast and the car wash was appreciated once again I want to thank all of the staff

Read at DealerRater

DealerRater logo
DealerRater Apr 19, 2021

Had a great experience with dropping the vehicle off, good communication throughout the day with the service of the vehicle but a fail with the pickup

Read at DealerRater

Google logo
Google Apr 18, 2021

Our salesman Frank was polite, helpful, friendly, knowledgeable, and not pushy with the sale. Everyone else we met and dealt with were very friendly and polite, as well. The vehicle we purchased was priced fair.

Google logo
Google Apr 17, 2021

DealerRater logo
DealerRater Apr 15, 2021

Brett was really very helpful, also he has such a positive disposition. He and Chris made my first car purchase enjoyable. Thank you very much.

Read at DealerRater

DealerRater logo
DealerRater Apr 15, 2021

Great service department. Quick and easy to set up the service appointment. John is very knowledgeable and helpful. Mark Czarnecki is an excellent technician and is very meticulous.

Read at DealerRater

DealerRater logo
DealerRater Apr 15, 2021

Customer service was excellent wait time was excellent ,they were very friendly and they explain to me about my car when what need to be done next year .

Read at DealerRater

DealerRater logo
DealerRater Apr 15, 2021

Service was prompt. Staff is very pleasant and accommodating. Service time was as expected. Car was ready and washed at pickup. Good place to do business.

Read at DealerRater

DealerRater logo
DealerRater Apr 14, 2021

What a great place to buy a car. The sales force was very professional and no pressure. Probably the cleanest show room I have ever been in! Highly recommended. (and I buy a lot of cars)

Read at DealerRater

DealerRater logo
DealerRater Apr 14, 2021

I will recommend Porsche Orland Park to all!! Everyone offers great customer experience! Especially, TONY, BOB and Frank!! This is my second purchase with O.P. Porsche, they are family!!

Read at DealerRater

Google logo
Google Apr 13, 2021

We had a great experience buying our Cayenne. Both the sales and finance teams were friendly, transparent, and professional which is a rare occurrence in my experience.

Google logo
Google Apr 13, 2021

DealerRater logo
DealerRater Apr 12, 2021

Chris did a great job and I am very happy with the experience Remainder is to meet ridiculous minimum . Z z z z z s s

Read at DealerRater

DealerRater logo
DealerRater Apr 8, 2021

Needed my first service since COVID began and was able to quickly schedule an appointment with the Porsche team members. They were friendly. informative and very accommodating

Read at DealerRater

DealerRater logo
DealerRater Apr 8, 2021

Outstanding service - technician came out and spoke to me personally and did an outstanding job going over the things he did and recommended in the future. Great waiting area and very friendly people. I will be back.

Read at DealerRater

DealerRater logo
DealerRater Apr 7, 2021

John in service was very informative and took good care of me! I was so impressed and truly valued the attention to detail. Many Thanks!

Read at DealerRater

DealerRater logo
DealerRater Apr 7, 2021

Alway professional and customer focused. The service team takes the time to discuss both repairs and scheduled maintenance issues in a manner the average person can understand. I would recommend bringing you vehicle to this dealership when price and honestly matter to you.

Read at DealerRater

DealerRater logo
DealerRater Apr 4, 2021

Very good service, they went over and above to accommodate me the same day I called. Thank you and I will definitely recommend your dealership

Read at DealerRater

DealerRater logo
DealerRater Apr 3, 2021

Very good service. Summer tire and wheel set installed and winter tires and wheels stored for the season. It was easy to schedule the service appointment. John Kitzmiller did a fantastic job overall.

Read at DealerRater

DealerRater logo
DealerRater Apr 2, 2021

This dealership is so clean... they have awesome workers. So friendly. I’ll be back in a few months to purchase me a new car. Keep up the good work.

Read at DealerRater

DealerRater logo
DealerRater Apr 1, 2021

Very helpful and attentive staff. They understand the meaning of customer service. The dealership is clean and social distance was upheld. I will use them again.

Read at DealerRater

Facebook logo
Facebook Apr 1, 2021

John is very knowledgeable and takes the time to go over anything they can see. He’s very good at using real world examples of issues that might arise in the future. He is exceptional at listening to what the customer needs done as well as understanding enough not to pressure one into paying for something that can wait. This dealership is the only place I bring my Porsche to and will continue to do so because of John.

Google logo
Google Mar 31, 2021

They are very patient and passionate about helping you get exactly what you want. This is my second purchase and I am very pleased!

DealerRater logo
DealerRater Mar 30, 2021

John and Chris do a great job there. We’re fair with repairs on the car and had me out driving in time for the spring season.

Read at DealerRater

DealerRater logo
DealerRater Mar 30, 2021

Great experience with service. Performed a replacement of louvers in front of my Macan. Loaner was great as well. Quality work here. John was excellent to work with and gave me updates on everything throughout the process.

Read at DealerRater

DealerRater logo
DealerRater Mar 26, 2021

The staff was very professional they did an excellent job on my car and I hope that everything turns out well once I start to drive it

Read at DealerRater

DealerRater logo
DealerRater Mar 26, 2021

As always KTSUP was taken care of as if it was their own car. Very happy with quick turn around and professional team. Thanks again Chris!

Read at DealerRater

DealerRater logo
DealerRater Mar 25, 2021

Very pleasant to work with. Listened to my issues then did their best to accommodate me. John was always available and called when he said he would.

Read at DealerRater

DealerRater logo
DealerRater Mar 25, 2021

Dealership is clean and the staff is professional. I appreciate the snacks during the long wait. Christopher informed me the maintenance I needed was on sale. That made my visit a total success.

Read at DealerRater

DealerRater logo
DealerRater Mar 24, 2021

Chris is awesome as usual. Appreciate the work they did on detailing my car. I always get great customer service. They will pick up and drop off which i prefer.

Read at DealerRater

DealerRater logo
DealerRater Mar 23, 2021

Per usual, their service was great and their prices were reasonable. Rizza is not the closest Porsche dealer to my home, I make the trip for their excellent and competitively priced service.

Read at DealerRater

DealerRater logo
DealerRater Mar 22, 2021

I had a great experience with Bob and team. I flew in from out of town and they made the whole purchasing process very smooth and efficient. They were well prepared so I could get back on the road to home in my new vehicle. Definitely recommend!

Read at DealerRater

DealerRater logo
DealerRater Mar 22, 2021

With this being my first purchase as a 20 year old “adult” Bob & the team were able to make it super smooth & easy! Couldn’t thank you guys enough for how easy & well it went!

Read at DealerRater

DealerRater logo
DealerRater Mar 22, 2021

Excellent Service and customer attentiveness. I’m always well taken care of. I felt like my car was top priority. Thank you all in the service department!

Read at DealerRater

DealerRater logo
DealerRater Mar 20, 2021

Another Excellent service appointment. It was easy to make the appointment. The service was done in a timely fashion and everything was done as planned.

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2021

John in service has been excellent. Chris too. I haven’t dealt with the newer management/sales team but seemed friendly when I met a few of them.

Read at DealerRater

DealerRater logo
DealerRater Mar 16, 2021

My experience was flawless, as usual. Every step of the process was handled professionally while making me feel like a valuable customer. The entire team is great to deal with.

Read at DealerRater

DealerRater logo
DealerRater Mar 13, 2021

Great service! I really enjoyed my my experience at Porsche Orland Park! Every one made the buying experience great and fun and easy to get through!

Read at DealerRater

DealerRater logo
DealerRater Mar 13, 2021

Service was great. They had my loaner ready inside when I got there and I was in and out in 5 minutes or so. Picked up car which they washed for free. Highly recommended.

Read at DealerRater

DealerRater logo
DealerRater Mar 11, 2021

Excellent service as usual! Prompt service with attention to detail! Valet service exceeded our expectations. Car returned in pristine condition. Look forward to our next purchase!

Read at DealerRater

DealerRater logo
DealerRater Mar 10, 2021

Thank you everyone for the great help and fast services . Very easy to work with and very detailed when they answer my questions. Thanks again Chris and the team who services and clean my Porsche .

Read at DealerRater

DealerRater logo
DealerRater Mar 9, 2021

Excellent and caring service team with great communication and attention to detail. Highly recommended for basic or advanced service. My issue required direct guidance from Porsche America, which John took care of, many thanks to the team for their work!

Read at DealerRater

DealerRater logo
DealerRater Mar 6, 2021

A friendly informal atmosphere that is welcoming to customers. Everyone I came in contact with was very responsive to any request or question I had.

Read at DealerRater

DealerRater logo
DealerRater Mar 5, 2021

First time in for service. Great service and communication to solve the problem. Thanks to Chris, Frank and John for their help in diagnosing the issue and solving the problem,

Read at DealerRater

DealerRater logo
DealerRater Mar 3, 2021

Chris and Mike are true professionals who take care of their Customers. Chris handled my warranty claim quickly and to my complete satisfaction. Great job guys! Thanks Jim S.

Read at DealerRater

DealerRater logo
DealerRater Mar 2, 2021

Christ at service department is still the best, goes above and beyond for their customers. Porsche of Orland park is my only go to dealership since my purchase! Thank you again for your excellent services. Mike

Read at DealerRater

DealerRater logo
DealerRater Mar 2, 2021

Love the dealership but the price for an oil change 378??? Twice the price of a non dealer is ok but this is over the top ridiculous I love this dealer but I am rethinking due to price

Read at DealerRater

DealerRater logo
DealerRater Feb 28, 2021

I walked into this dealership approximately 6 mos ago in search of a new vehicle, I decided to purchase recently, because of the professionalism, friendliness and positive energy of Frank Caruso, I chose to purchase at Joe Rizza Orland Park Porsche.

Read at DealerRater

DealerRater logo
DealerRater Feb 27, 2021

Excellent service diagnosing the issue with my Cayenne and making the required repairs in a timely fashion. My service advisor Chris did a great job taking care of everything and keeping me advised of the progress.

Read at DealerRater

DealerRater logo
DealerRater Feb 27, 2021

Overall a very good service. All service requests were performed. Findings were clearly communicated. While the service is good, at times it’s very difficult to get a hold of a service rep. Takes a long time to return calls. Would recommend a central scheduler for service.

Read at DealerRater

DealerRater logo
DealerRater Feb 27, 2021

Great Service. And very informative when it came to what needed to be serviced on my car. Will definitely be back for all my automotive needs.

Read at DealerRater

DealerRater logo
DealerRater Feb 25, 2021

My online purchase was a straightforward, smooth, seamless transaction with no issues other than the car not detailed upon arrival but I am satisfied overall.

Read at DealerRater

DealerRater logo
DealerRater Feb 24, 2021

John Kitzmiller is very helpful and fair. He takes time explain things in numerous occasions. He is very knowledgeable. I would recommend having your car serviced here.

Read at DealerRater

DealerRater logo
DealerRater Feb 24, 2021

Fantastic service from purchase and on. Really helpful with winter tires and selection. Hiccups were fixed promptly. Great concierge service downtown Chicago. Would highly recommend

Read at DealerRater

DealerRater logo
DealerRater Feb 23, 2021

My appt was on time, the service was top notch as usual overall great experience! I feel really good taking my car to this dealership.

Read at DealerRater

DealerRater logo
DealerRater Feb 19, 2021

Great courteous service from pick up to drop off. I would recommend this dealer to any discerning driver. Even though I am 25 mi away the pick up and drop off will make utilize their services

Read at DealerRater

DealerRater logo
DealerRater Feb 17, 2021

Joe Rizza Porsche is my favorite dealership. Exceeding my expectations time and time again. Staff is exceptional and the new facility is great. Good job.

Read at DealerRater

DealerRater logo
DealerRater Feb 11, 2021

The mechanic came out to speak with me along with the service writer and I was advised of the work my Cayenne needed. Am very pleased with my experience with the service department. I was even helped with getting a rental. The mechanic was very helpful and walked me thru the issue with the car.

Read at DealerRater

DealerRater logo
DealerRater Feb 8, 2021

John, Chris and mechanics are great - been servicing my 2016 911 since 2016. I've always avoided dealerships in the past for service - always felt I was being gouged for unnecessary work. Here, I'm clearly informed of any problems and given suggestions without any high-pressure b.s. High recommended.

Read at DealerRater

DealerRater logo
DealerRater Feb 5, 2021

This dealership serviced my Porsche Cayenne S. They brought me a loaner Cayenne and picked up mine. They did a great job and took excellent care of my vehicle. It was returned to me nice and clean

Read at DealerRater

DealerRater logo
DealerRater Feb 5, 2021

I genuinely enjoy the drivers who’ve I’ve encountered, (Lawrence in particular) and customer service has been remarkable. Thanks to Chris Swist and the entire Orland Park Porsche Team!

Read at DealerRater

DealerRater logo
DealerRater Feb 4, 2021

Great service with easy appointments and friendliness. Chris, in service, is very helpful. However, price for oil change is quite expensive. There has been a price increase each time I have had it done!

Read at DealerRater

DealerRater logo
DealerRater Feb 4, 2021

I was at the dealership to have a purchased new key and remaining key newly programmed to my car. While the key program service was performed correctly I was not at all satisfied with the wash and cleaning of the car. The wash and detailing I received after service on January 18,2021 was outstanding, so I expect it to be to that level always.

Read at DealerRater

DealerRater logo
DealerRater Feb 4, 2021

Went into buy a Porsche they are very knowledgeable and nice thank you . I’ve been to other Porsche dealers not the same .Best Porsche dealer in the nation!!!

Read at DealerRater

Google logo
Google Feb 3, 2021

I enjoyed meeting and dealing with Brett Domark and Tony Rizza. Both were always friendly and professional and knowledgeable regarding the vehicles they sell. When an answer wasn't readily available both Brett and Tony provided me with a timeline of when the answer would be available and followed through on their commitment. Overall a very pleasant experience.

DealerRater logo
DealerRater Feb 1, 2021

Frank was very responsive and provided excellent customer service! Chris was beyond kind and helpful and really went the extra mile for me. I will buy again from this dealership due to the wonderful team at Joe Rizza!

Read at DealerRater

DealerRater logo
DealerRater Feb 1, 2021

John is the best. He took extra good care of me. I am happy with the quality of work and the incredible service and follow up.

Read at DealerRater

DealerRater logo
DealerRater Jan 30, 2021

Great quality and quick service. Chris was very professional and polite. Car was returned clean and functioning great. I strongly recommend Rizza Porsche service to those in the area.

Read at DealerRater

DealerRater logo
DealerRater Jan 30, 2021

Great service. Having to write a 25 word review is a waste of my time. This requirement is not great customer service and should not be a requirement.

Read at DealerRater

DealerRater logo
DealerRater Jan 30, 2021

Bob and Brittany were both outstanding. No pressure. Great communication. We will buy again in the future from this dealership due to Bob and Brittany combined with the inventory.

Read at DealerRater

DealerRater logo
DealerRater Jan 29, 2021

I received excellent friendly service when coming here for parts and service. I purchased my Porsche out of state and they treated my like one of their own customers. I highly recommend this dealership.

Read at DealerRater

DealerRater logo
DealerRater Jan 29, 2021

Orland Park Porsche did the 40,000 mile maintenance on my 2007 Boxster S. They picked up my car in Indiana and returned it to me when finished. My car came back looking beautiful! Working with John and Chris was seamless. I look forward to driving my "new car!"

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2021

Recently I purchased a 2021 Boxster S from Porsche of Orland Park. Brett Domark was the sales department representative. Dealing with Brett was always a pleasure as he was always informative, eager to help, and enthusiastic. He was knowledgeable about the brand as well as the representative models. Any information he did not have immediately, he verified and provided in a timely manner. Overall I would rate my experience at Orland Park Porsche and Brett Domark as excellent and highly recommend you visit this dealership for your next Porsche vehicle.

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2021

Great dealership from Top to bottom. I’ll always be a customer. Chris kept me updated throughout the whole process. If I ever need service this is my home.

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2021

Frank Caruso in sales and Heather from internet sales are phenomenal, reliable and accurate in their description of the used Porsche I purchased without seeing car. They made the process as smooth as they could have even shipping it to my doorstep. Finance department was the challenge and not because of my credit or financial health. They where professional and knowledgeable BUT good luck getting in touch with anyone. Never returned my calls unless they needed something from me. All in all great experience and I would buy from them again!!!!!👍

Read at DealerRater

DealerRater logo
DealerRater Jan 27, 2021

Pleasant service staff Always can explain or show me what I need in car. Great coffee machine Prices are high but I do get quality service

Read at DealerRater

DealerRater logo
DealerRater Jan 27, 2021

I always feel like family, when I have to bring my panamera I for service. I Love the porsche service and sales staff. They are the best!!!!.

Read at DealerRater

DealerRater logo
DealerRater Jan 26, 2021

I received fast and quality service. The employees greeted me with a smile. They were attentive and efficient. It is easy to book an appointment. My overall experience was great.

Read at DealerRater

Google logo
Google Jan 23, 2021

Frank and Moe were a pleasure to work with. Made the. sometimes, painful process, very easy and a pleasant experience. they took my time into consideration as well, and the paperwork went through quickly. Highly Recommend!

DealerRater logo
DealerRater Jan 23, 2021

Frank and Moe were a pleasure to work with. Made the. sometimes, painful process, very easy and a pleasant experience. they took my time into consideration as well, and the paperwork went through quickly. Highly Recommend!

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2021

The main reason why I have been driving my 2008 Cayenne since 2007 is because of the exceptional service department Bob and John have been extremely fair and trustworthy It definitely helps me make the decision to add another Porsche to my garage along with my panamera

Read at DealerRater

DealerRater logo
DealerRater Jan 22, 2021

Excellent Service! Frank was great to work with. I was very happy with my purchase, Frank answered all of my questions and was very knowledgeable.

Read at DealerRater

DealerRater logo
DealerRater Jan 22, 2021

Brett was great to work with on the purchase of my vehicle! I called to inquire about the vehicle and he had it ready and warm for me to test drive. Much appreciated the expeditious service with the purchasing process.

Read at DealerRater